Privacy Policy
Last updated: 28 September 2026
1. About this policy
This policy explains how JP Financial Services (“we”, “us”), an AMFI-registered Mutual Fund Distributor, ARN-247487, collects, uses, shares and protects your personal data when you use jpfinservices.com. It is written to align with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and its rules, the Information Technology Act, 2000 and related rules. Where the law requires more than this policy says, the law applies.
2. Who is responsible for your data
We are the “Data Fiduciary” for the data described here.
Grievance and data protection contact: JP Financial Services, info@jpfinservices.com
3. What we collect
| Where | What we collect |
|---|---|
| Contact form | Name, email, topic, message |
| Callback / “Book a call” forms | Name, phone number, email (optional), your message |
| Career form | Name, email, phone, city, area of interest, experience, LinkedIn (optional), resume, cover letter or note |
| Referral form | Your name and phone number, and the name and phone/email of the person you refer (see section 8) |
| Calculators and tools | Inputs you type in, which are used to show you results. We do not need them to identify you. |
| Automatically | IP address, device and browser type, pages visited, and cookie identifiers (see section 9) |
| When you become a client | KYC and onboarding details (such as PAN, address, bank details, nominee details) collected through the AMC, the KYC registry or the transaction platform, as those processes require. This is not collected through this website’s forms. |
Please do not send us passwords, OTPs, card numbers or full financial account credentials through the website forms or email.
4. Why we use your data
- To respond to your enquiries and set up calls
- To assess your risk profile and recommend suitable products, if you become a client
- To process transactions and provide after-sales service
- To meet legal, regulatory and record-keeping duties (SEBI, AMFI, KYC and anti-money-laundering rules)
- To review job applications
- To keep the website secure, and to understand and improve how it is used
- To contact you about our services only if you have agreed to it
We use your data only for these purposes, and only as far as is needed. We do not sell your data.
5. Our legal basis: your consent and legal obligations
We process your data based on your consent (for example, when you submit a form) and where the law allows or requires it (for example, regulatory record-keeping). You can withdraw consent at any time (see section 10). Withdrawing does not affect processing done before you withdrew, or processing we are legally required to continue.
6. Who we share data with
We share data only where needed, and only with:
- AMCs, registrars and transfer agents, KYC registries and platform providers, to process your applications and transactions
- Service providers that host our website, send email, store files or provide analytics, who process data on our instructions and must protect it
- Regulators, courts and authorities, where the law requires it
- Professional advisers and auditors, under confidentiality duties
Your data may be processed on servers outside India. Where that happens, we do so in line with the law.
7. How long we keep it
- Enquiries and callback requests: 12 months after our last communication, unless you become a client
- Client records (risk profile, suitability, execution-only consents, correspondence, complaints): for as long as SEBI, AMFI and other applicable laws require, and longer if a dispute or investigation is pending
- Job applications: 12 months, unless you ask us to delete them sooner
- Website usage data: only as long as needed for the purpose above
When data is no longer needed, we delete or anonymise it.
8. Referrals: please read before you refer someone
If you give us someone else’s contact details, please do so only if they have agreed to be contacted by us. We will contact them only to introduce our services, will tell them that you referred them, and will stop and delete their details if they ask. We do not offer any commission, cashback, gift or reward for referrals.
If we contact you because someone referred you, you may tell us to stop and we will delete your details.
9. Cookies and similar technologies
We use cookies and similar technologies that are necessary for the website to work, and we may use analytics tools to understand how the site is used. Where the law requires, we ask for your consent before using non-essential cookies. You can also change your browser settings to block or delete cookies, though some parts of the site may not work properly.
10. Your rights
Under the DPDP Act, you have the right to:
- Access a summary of the personal data we process and who we have shared it with
- Correct or update inaccurate or incomplete data, and erase data that is no longer needed
- Withdraw consent at any time
- Grievance redressal: contact us first, and if you are not satisfied, complain to the Data Protection Board of India
- Nominate another person to exercise your rights if you die or become incapacitated
To use any of these rights, email info@jpfinservices.com. We may need to verify your identity, and we will respond within a reasonable time, and within the period the law prescribes.
11. Communications and marketing
We contact you about your enquiry or account as needed. We send promotional messages only with your consent, and every message will explain how to opt out. If your number is registered on the DND/NCPR, we will follow the applicable telecom rules.
12. How we protect your data
We use reasonable security safeguards, such as encryption in transit, access controls, and confidentiality obligations for staff and service providers. No system is completely secure. If a personal data breach affects you, we will notify you and the authorities as the law requires.
13. Children
This website is not meant for people under 18. We do not knowingly collect a child’s personal data. If you think a child has given us data, contact us and we will delete it. Where a minor’s mutual fund investment is made through a guardian, the guardian’s consent and the AMC’s process apply.
14. Links to other websites
Our website links to and embeds content from third parties (for example, SEBI, AMFI and YouTube videos). Their privacy practices are their own, and this policy does not cover them.
15. Changes to this policy
We may update this policy. If we make a significant change, we will post it on this page with a new date, and where the law requires, we will seek your consent again.
16. Contact us
JP Financial Services | ARN-247487 Email: info@jpfinservices.com